During your device setup, make sure you're connected to Wi-Fi.When you sync next, your ebooks should automatically be restored, but please remember to back everything up before performing the reset. Then, close ADE and unplug your Kobo.Īs stated above, this process will erase all of your data. After you've tried all the steps above, back up anything on your Kobo that you don't want to lose.Please note that when you do this, all of the information you have stored on your Kobo will be erased. If resetting your authorization didn't work, you likely need to perform a factory reset on your Kobo. If you're still having trouble, try a factory reset This step will also reauthorize your Kobo.
Transfer the ebook from ADE to your Kobo.Re-download the ebook that was causing issues from your library's digital collection.Otherwise, you won't be able to re-download your ebook from your library's digital collection. Note: Make sure to reauthorize your computer using the same Adobe ID or OverDrive account as before. Authorize your computer again by going to Help > Authorize Computer.
ADOBE DIGITAL EDITIONS ERROR 2028 PASSWORD
In the pop-up window that opens, enter the password for your Adobe ID or OverDrive account (and make sure the correct Adobe ID or OverDrive account is listed in the drop-down menu). In ADE, press Ctrl + Shift + D ( Command + Shift + D on a Mac) on your keyboard. Click Erase Authorization, then OK to confirm. Click next to "Devices," then select Erase Device Authorization.Click on your Kobo under the "Devices" menu on the left.Use ADE to delete the ebook that's causing issues from your Kobo and your computer (make sure to choose the Remove from Library option).Plug your Kobo into your computer (using the USB cable that came with your Kobo).
You should find these in the Settings menu on your Kobo.
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